|Deposit and Cancellation Information
|Your credit card will be charged for the full amount of your booking at the time the reservation is made. This payment will be taken via our secure Payment Express Facility. The name that will appear on your statement will be Distinction Dunedin Hotel.
BEST AVAILABLE RATES, STAY & SAVE RATES
No refunds are permitted on accommodation bookings. In the case where cancellation or amendment of a booking is required, the full quoted amount of the reservation will be charged. Guests requiring alternative accommodation dates will need to rebook, no amendments/transfers permitted. A maximum of 2 rooms can be booked on Stay & Save rates. Please note these Stay & Save rates are not valid for events & conferences.
FLEXI FREE CANCELLATION RATES
No fee to amend your booking (subject to availability). Amendments & cancellations on bookings will be accepted up to 24 hours prior to arrival with no charges. In the case of a no show or a cancellation inside 24 hours, one night’s accommodation will incur and be charged.
BED & BREAKFAST RATES & PACKAGE RATES (excluding Nature and Nurture & All You Need Is Love)
Cancellations will be accepted up to 24 hours prior to the day of arrival with no charge, in the case of a no show or cancellation inside the 24 hours one night’s accommodation will be charged. Unused package components are non refundable.
NATURE AND NURTURE & ALL YOU NEED IS LOVE PACKAGE RATES
Cancellations will be accepted up to 48 hours prior to the day of arrival with no charge, in the case of a no show or cancellation inside the 48 hours one night’s accommodation will be charged. Unused package components are non refundable.
OTAGO GOLF CLUB STAY & PLAY OFFER
No fee to amend your booking (subject to availability). Amendments & cancellations on bookings will be accepted up to 7 days prior to arrival with no charges. In the case of a no show or a cancellation inside 7 days, one night’s accommodation will incur and be charged.
All rates are in NZ dollars and are on a per night basis including GST. Distinction Hotels will not reimburse adverse fluctuations due to foreign exchange.
CHECK IN / CHECK OUT POLICY
Check in time is 3pm at Distinction Dunedin Hotel, 6 Liverpool Street, Dunedin. If earlier check in time is required please request this at the time of booking.
Check out time is before 10am (Mon-Fri) or before 11am (Sat-Sun). If a late checkout is required please request from Reception when you check in at hotel. Early check-ins and late checkout’s are not guaranteed and are at the discretion of Management / Reception Staff.
One child 12 years and under stay free when using existing bedding. Extra children will be charged at the extra person rate. In the event where a rollaway is required the extra person charge will apply.
Distinction Dunedin offers guests a choice of either valet or self-parking in the hotel's on-site carpark at a cost of $20 per day from your arrival until 12pm on the day of your departure. Parking beyond 12pm on the day of your departure will incur an additional charge. Please contact us or inquire at reception about the additional charges.